Privacy Policy

1. Who we are

SenseIt.ai (“SenseIt”, “we”, “us”) provides a mobile application and cloud service that connects to a Bluetooth OBD-II adapter, records drives, and shows informational vehicle insights.

• Contact: support@senseit.ai
• Website: https://senseit.ai

This Privacy Policy explains what information we collect when you use the SenseIt Android app and related services (the “Service”), how we use it, and your choices.

2. Important notice about vehicle insights

SenseIt provides general informational guidance only. It is not a substitute for professional mechanical diagnosis, repair, or safety inspection. Always have a qualified mechanic verify issues before major repairs.

3. Information we collect

3.1 Account information

• Email address
• Password (stored only as a secure hash on our servers — we never store plain-text passwords)
• User identifier and authentication token

3.2 Vehicle and adapter information

• Vehicle details you enter (e.g. make, model, year, optional VIN)
• Bluetooth OBD adapter identifier used for pairing

3.3 Drive and OBD data

When you record a drive, we may collect and store:

• Trip metadata (start and end time, duration, distance, fuel economy summaries)
• OBD readings from your vehicle (e.g. engine RPM, speed, coolant and oil temperature, battery voltage, fuel trim, diagnostic trouble codes, and other parameters your vehicle reports)
• GPS location (latitude and longitude) attached to samples, used to display route maps and provide trip context
• Metrics derived in the app (e.g. baselines and health trends)

3.4 Data on your device

Locally on your phone we may store:

• Login session and app preferences
• Cached trip samples before upload
• Adapter pairing information

Local data is removed when you log out or uninstall the app, subject to your device behaviour.

3.5 Subscriptions (when available)

If you purchase SenseIt Pro through Google Play, payment is processed by Google. We receive subscription status (e.g. active, expired, cancelled) from Google Play and/or our subscription management provider. We do not receive your full payment card number.

3.6 Support and technical data

If you contact us, we may process your email address, message content, and basic technical information needed to troubleshoot (e.g. app version, device type). We do not intentionally collect precise location when you are not recording a drive.

4. How we use information

We use your information to:

• Provide and operate the Service (sync trips, show history, generate insights)
• Authenticate your account and keep the Service secure
• Improve reliability and accuracy of features
• Process subscriptions and enforce plan limits
• Respond to support requests
• Comply with applicable law and enforce our Terms of Service

We do not sell your personal information.

5. Permissions the app may request

• Bluetooth — to connect to your OBD-II adapter (required for core functionality)
• Location — to attach GPS coordinates to drive samples and show route maps; background location may be used only while a drive is actively being recorded, if you grant that permission
• Notifications — optional; used for drive recording status and alerts

You can revoke permissions in Android settings. Some features will not work without the permissions they require.

6. Where data is stored

Account, trip, and sample data are stored on servers we operate or through our cloud hosting provider. Data is transmitted over encrypted connections (HTTPS).

If you use the Service from outside the country where our servers are located, your data may be processed in that region.

7. How long we keep data

• Account data — while your account is active
• Trip and OBD data — while your account is active, unless you request deletion
• Backups — may persist for a limited period after deletion before being overwritten

We may retain certain records where required by law.

8. Your rights and choices

Depending on where you live, you may have the right to:

• Access, correct, or delete your personal data
• Export your data
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent

Account deletion

You can delete your SenseIt account and associated cloud data in either of these ways:

In the app (recommended):

1. Open the SenseIt app and sign in
2. Go to the Settings tab
3. Tap Delete account and confirm

If a drive is in progress, end the drive first — deletion is blocked while recording.

What we delete:

• Your account (email and authentication data)
• All vehicles saved to your account
• All drives, trip summaries, and OBD/GPS samples stored on our servers
• Derived health trends and baselines tied to your account

In-app deletion is processed promptly on our servers. Local data on your phone is cleared when you log out or uninstall the app.

What we may keep:

• Encrypted backups may persist for a limited period before being overwritten
• Records we must retain to comply with law, resolve disputes, or enforce our terms

If in-app deletion fails: Email support@senseit.ai from your registered email address with the subject “Account deletion request”. We will delete or anonymize your account and cloud-stored data within 30 days, except where we must retain information by law.

9. Security

We use reasonable technical and organisational measures to protect your data, including password hashing, access controls, and encrypted transport. No method of storage or transmission is completely secure.

10. Children

The Service is not directed to children under 16. We do not knowingly collect personal information from children. Contact us if you believe a child has provided data and we will delete it.

11. Third-party services

We may use third parties that process data on our behalf or as part of the Service:

• Google Play — app distribution and in-app purchases
• Google Maps — map display (subject to Google’s privacy policy)
• Cloud hosting — secure storage of account and trip data
• Subscription management (if enabled) — to verify Pro subscription status

Their privacy policies apply to their processing.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the “Last updated” date. Continued use of the Service after changes take effect means you accept the updated policy.

13. Contact

Privacy questions or requests: support@senseit.ai