Support
Contact us
Email support@senseit.ai for help with the SenseIt app, your account, subscriptions, OBD adapter connection, or anything else related to the Service.
We aim to respond within 1–2 business days. Include your account email and a short description of the issue so we can help faster.
What to include
- Your SenseIt account email
- Device and OS version (e.g. iPhone, iOS version)
- App version (if known)
- Vehicle year/make/model (for connection or diagnostics issues)
- OBD adapter brand/model (if relevant)
- Screenshots or a brief timeline of what happened
In the app
You can also report a problem from inside SenseIt (where available). That opens a draft email to support with useful diagnostic context attached.
Account deletion
To request deletion of your account and associated data, email support@senseit.ai with the subject “Account deletion request.” See our Privacy Policy for details.